o V h @sddlmZmZmZmZmZmZddlmZm Z m Z m Z ddl m Z ddl mZmZddlmZddlmZddlmZmZmZdd lmZmZmZmZmZeZhd Zej d ed eej!eefd edej"fddZ#ej$d e ed edddedddedddedddeej!eefde%dee%de&de&dej"f ddZ'ej$ded edd deej!eefd!e%dej"fd"d#Z(ej)ded eej!eefd!e%d$edej"fd%d&Z*ej+ded edd deej!eefd!e%dej"fd'd(Z,dS))) APIRouterDepends HTTPExceptionQueryPathBody)OptionalListDictAny)datetime) BaseModelField)database)get_current_userdetails)SupportActivitySupportActivityCreateSupportActivityUpdate) create_customer_activity_service list_customer_activities_serviceget_customer_activity_service update_customer_activity_service delete_customer_activity_service>ticketsupport_requestsubscription_request/)response_modelactivitydbc s|jtvr tddd|js|jd|did}|jd|did}z t||IdH}|WStyG}z td d t|dd}~ww) z Create a new customer support activity (e.g. a ticket or support request). Only allowed activity types (ticket, support_request, subscription_request) can be created. The current user's account_id is used if not provided. iz.Activity type not allowed for customer support status_codedetail account_id)updateuser_id_idNz$Failed to create customer activity: ) typeALLOWED_CUSTOMER_TYPESrr$copygetr Exceptionstr)rr current_user new_activityer2?/var/www/html/moveengine/app/v1/routers/saas/supportcustomer.pycreate_customer_activitys r4.z0Account ID to filter customer support activities) descriptionNz(Optional filter by allowed activity type)ge r$ activity_typeskiplimitc sNzt|||||IdH}|WSty&}z tddt|dd}~ww)z Retrieve a paginated list of customer support activities for an account. Only returns records with allowed types. Nr(z$Failed to list customer activities: r!)rr-rr.)r$r9r:r;r r/ activitiesr1r2r2r3list_customer_activities-s r=z/{activity_id}zCustomer support activity ID activity_idc xz#t||IdH}|stddd|d|dkr"tddd|WSty;}z tdd t|dd}~ww) zB Retrieve details for a single customer support activity. NActivity not foundr!r$z$Not authorized to view this activityr(zFailed to retrieve activity: )rrr,r-r.)r>r r/rr1r2r2r3get_customer_activity@   rCactivity_updatec szz$t|||IdH}|stddd|d|dkr#tddd|WSty<}z tdd t|dd}~ww) z Update an existing customer support activity. Only activities created by the customer (i.e. with allowed types) can be updated. Nr@rAr!r$rBz&Not authorized to update this activityr(zFailed to update activity: )rrr,r-r.)r>rEr r/updatedr1r2r2r3update_customer_activityTs   rGc r?) z- Delete a customer support activity. Nr@rAr!r$rBz&Not authorized to delete this activityr(zFailed to delete activity: )rrr,r-r.)r>r r/deletedr1r2r2r3delete_customer_activityjrDrI)-fastapirrrrrrtypingrr r r r pydanticr rapp.dbrdependencies.authrmodels.saas.supportmodelrrrservices.saas.supportcustomerrrrrrrouterr*post get_mongo_dbMongoDBr4r,r.intr=rCputrGdeleterIr2r2r2r3s